Licensing requests
Ask about availability, terms, previews, and commercial usage.
Contact us
Talk to Etch.
Get help with licensing, creator storefronts, partnerships, and marketplace access.
Send a message
Send a note.
Support lanes
Support lanes.
Storefront support
Get help with listings, profile setup, category fit, and presentation.
Escrow and payouts
Send questions about payment timing, status, and transaction records.
Technical issues
Report sign-in, dashboard, preview, or account problems.
Before you send
Help us route faster.
Include the listing title, your intended usage, deadline, budget range, and whether you need preview access or deal guidance.
For buyersTell us the asset, campaign or production type, and intended territory.
For creatorsShare your account email and the listing or storefront issue.
For supportInclude screenshots only when they clarify the issue.
Expectations
What happens next.
Licensing inquiry
Share the work title, intended use, territory, and timeline so the team can route the request.
Creator support
Include your account email, listing title, and what you want to change or publish.
Partnerships
Send your company, audience, and the kind of creative IP opportunity you want to explore.